Customer Account Manager – State of Qatar

Job description

Job Description

The Customer Account Manager (CAM) is responsible for growing Raytheon’s business in the State of Qatar. The CAM will represent Raytheon’s vast portfolio of products and services to multiple Qatar defense services and end users. The CAM is responsible for pipeline development, external customer engagement and serving as the voice of the customer to internal Raytheon stakeholders. This position is located in Doha, Qatar and will report to the Raytheon International Inc. Qatar Country Leader.The CAM will partner with business development, product line and functional leaders across the Raytheon enterprise to evaluate customer insights and market dynamics to support the development and implementation of an enterprise-wide strategy for the Qatar Armed forces. It is expected that the CAM will regularly update Raytheon stakeholders with customer needs assessments, market data, opportunity identification and development status and key pursuits and milestones.This position requires in-depth knowledge of the enterprise suite of capabilities and a solid network within the Qatar Armed Forces. It is expected that the CAM will institute an internal network to enable reach back for product and service knowledge and support. The CAM is expected to develop and maintain customer contact and engagement plans to establish a one Raytheon approach to managing the customer relationship.

Required Skills And Experience

  • 15 years of experience with progressive leadership positions in Business Development or Defense Sales
  • 10 Years of demonstrated success in relationship building in the State of Qatar
  • Direct knowledge and excellent working relationships with customers in-country
  • Ability to leverage customer knowledge to identify potential growth opportunities in Qatar
  • Demonstrated abilities of significant new business creation in Qatar
  • Understanding of customer culture, political and military environment and cultural customs and norms of the region.
  • Understanding of the procurement, fiscal and regulatory environment within the country
  • Broad understanding of Raytheon’s solutions portfolio, technologies and services
  • Skill and capability to develop and execute pipeline generation, integrated solutions and cross-selling strategies.
  • Growth/capture strategy development
  • Detailed knowledge of international business practices with USG compliance with US FCPA and ITAR requirements and extensive experience contracts.
  • Bachelor’s degree in relevant functional discipline (business, engineering)

Desired education: MBA or Master’s in Technology

Business Unit Profile

Raytheon Company, with 2016 sales of $24 billion and 63,000 employees, is a technology and innovation leader specializing in defense, civil government and cybersecurity solutions. With a history of innovation spanning 95 years, Raytheon provides state-of-the-art electronics, mission systems integration, C5I(TM) products and services, sensing, effects, and mission support for customers in more than 80 countries. Raytheon is headquartered in Waltham, Mass.

Business Raytheon Corporate

Relocation Eligible No.

Expertise Business Development

Type Of Job Full Time

Job Function Business Development & Marketing

Clearance Type Secret

U.S. FLSA Classification Exempt


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